Last updated: June 19, 2026
By accessing or using this website and booking our services, you agree to be bound by these Terms of Use. If you disagree with any part of these terms, you may not access our website or use our services.
We provide guided tour services in London, United Kingdom. All tour descriptions, itineraries, and pricing information are provided in good faith but are subject to change based on availability, weather conditions, and circumstances beyond our control.
Submitting a booking form through our website constitutes a request, not a confirmed booking. Your booking becomes confirmed only when we send you a written confirmation email with payment details.
Payment must be completed before your tour date according to the instructions in your confirmation email. We accept payment methods as specified in the confirmation. All prices are in British Pounds (GBP) and include applicable taxes.
You may cancel or reschedule your booking up to 48 hours before the scheduled tour start time for a full refund. Cancellations made less than 48 hours before the tour are non-refundable. If we cancel a tour due to weather, guide availability, or other circumstances, you will receive a full refund or the option to reschedule.
By booking a tour, you agree to:
We reserve the right to remove participants from a tour if their behavior is disruptive or poses a safety risk, without refund.
Our services are provided for recreational and educational purposes. While we take reasonable care to ensure your safety and enjoyment, we cannot guarantee specific outcomes or experiences.
We are not liable for:
Our total liability for any claim arising from our services is limited to the amount you paid for the specific tour in question.
All content on this website, including text, images, graphics, and tour itineraries, is owned by or licensed to us and protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without written permission.
Tours may be photographed or recorded for promotional purposes. By participating, you consent to the potential use of your image or likeness in our marketing materials. If you object, please inform your guide at the start of the tour.
We are not liable for failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to severe weather, natural disasters, labor disputes, government restrictions, or public health emergencies.
These Terms of Use are governed by the laws of England and Wales. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We reserve the right to modify these Terms of Use at any time. Changes will be posted on this page with an updated revision date. Your continued use of our website or services after changes are posted constitutes acceptance of the modified terms.
For questions about these Terms of Use, please contact us at:
[email protected]
42 Clerkenwell Road
London EC1M 5PS
United Kingdom